Mac App Store is just not going to work!

So I’m going to have to take back my fan boy tweet I made about Mac App store weeks back when it was announced. The whole idea of a Mac App Store sounded great having seen the iOS store and all other marketplaces that allow you to find apps that fit your requirement, much easily. However there comes a point when your requirement of an apps marketplace turns complex and not one provider is keeping up (at least for me). This is typically the case when it comes to anything new. Initially you are new to the idea and your requirements around the idea are not too complex. Over time when more implementation of the idea are experienced, your requirements start to grow. For any product to keep up they need to cater to these requirements.

However let me get to my disappointment of the moment. So today when I was beating myself up to get more work done over the weekend I realized that I needed a short break before I could go on. So I was wondering if I could play a game. Short after that thought I realized again that I didn’t have any games on my mac. So I went to the place where I could find something fast and get it over with – The Mac App Store. As soon as I went it to the games category, my eyes spotted the “Space Roads” game. Quick description on Space Roads – This was a 3D MS-DOS game that I had gone nuts over back when I was a kid where computers still had green screens and you’d be lucky to spot a full color screen. So I got excited and went right in to check it out. The screen shots pretty much looked the same and it was only $0.99. So next thing I know it was downloading to my mac. Few minutes after I opened it up to enjoy some serious old-school gaming and I was literally shocked by the quality and user experience. I couldn’t believe that not only someone couldn’t build a game to exceed the quality and experience of  a game built decades before, but they couldn’t even get anywhere closer to matching it. I was super pissed.. not at the guy who made the game but at Mac App store for listing it with a price tag on it. So I go on to the store again to find a way to cancel this purchase and guess what… you cant do it. Tried the apple site, still no option. Its not so much about the $0.99 but the feeling of getting screwed 🙂

Now to the topic of my post. Why won’t the Mac App Store work?

  1. No way to trial a App before buying. How can one pay for something that they have no idea of how it feels to be used. If trial is so hard to have, how difficult is it to have a video/screen-cast to demonstrate it.
  2. People have options when it comes to Mac applications. The whole problem with Apple is that they got carried away with the success of the iOS App Store. It was so much of a success not because of anything else but the first reason being users of iOS devices had no other choice. App Store was the only store iOS device users could get apps from. Then there is jail-breaking which is not something everyone can do or wants to do. So Apple applied the same model on Mac App Store and for their dismay the whole world didn’t come running wanting to sell their apps on the Mac App store. So it is not the ultimate place for mac apps (at least yet!)
  3. I can’t cancel a purchase! Yes its great that the process of buying a app is one click away but you would also want to undo it with not more than one. At minimal a policy for the provider to have a money back period would make things much better. But still I haven’t found a way to do this without contacting Apple.
  4. Mac apps are not so cheap as iOS Apps, at least when it comes to proper apps that get something useful done. So put together the previous 3 points and your decision of buying a app becomes relatively critical.

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